QUESTIONS & ANSWERS
What clients often ask us.
Clear answers about our coverage, services, delivery, and payment process before you place an order.
Which countries does AsiaBIS cover?
AsiaBIS covers Vietnam, Thailand, the Philippines, Singapore, Malaysia, Laos, Cambodia, Indonesia, Myanmar, and India. Our local experts provide language capability and market context across these jurisdictions.
What services does AsiaBIS provide?
We provide business information reports, credit reports, enhanced due diligence, and on-the-ground investigations. Clients can search for companies, order reports, monitor progress, and receive completed work through the AsiaBIS platform.
How quickly will I receive my report?
Company Reports and Credit Reports are ready within 4 working hours, usually under 2. Online Standard takes 3 working days. Due diligence reports take 1 working day for Lite and Basic, 3 for Standard and 5 for Enhanced. Fieldwork timing is confirmed with the quote before work begins.
How much does a report cost?
A Company Report is USD 20, a Credit Report USD 60 and Online Standard USD 120. Due diligence reports are USD 50 for Lite, USD 80 for Basic and USD 120 for Standard, for the company. Enhanced due diligence and on-the-ground services are quoted before work begins.
Which payment methods do you accept?
We accept major credit and debit cards, PayPal, and AsiaBIS account credits. Online products are paid upfront at checkout; invoice billing is available for delivered reports.
Where does AsiaBIS obtain company information?
Our analysts review official business registries, regulatory and court records, credible public sources, and lawful local sources appropriate to the assignment. Each report identifies principal sources, retrieval dates, and known limitations. AI may assist with organization and processing, but analysts verify and remain accountable for the findings.
Can I see a sample before ordering?
Yes. Sample Company Reports and Credit Reports are available on our website. These samples show the typical structure, source notes, and depth of our reports, although available information varies by country and company.
What is included in enhanced due diligence?
Enhanced builds on Standard due diligence, which covers media, the corporate registry with original filings, financial statements, litigation and regulatory checks, and sanctions, watchlist and PEP screening. Enhanced adds reputational enquiries with four sources, and can add site visits, compliance interviews and further enquiries.
Can AsiaBIS conduct site visits and local enquiries?
Yes. Our in-country experts can conduct site visits, address verification, discreet human-source enquiries, and other lawful on-the-ground checks. Availability, timing, and scope depend on the location and nature of the assignment.
How will I receive and manage my reports?
You can track orders and download completed reports securely through your AsiaBIS account. We will also notify you by email when an order is confirmed or a report is ready.